How To Find Us

How To Find Us

You can find our carers retreat, Haven House, at 31 Charnwood Street, Derby, DE1 2GU.


It’s not a centre with opening times. It’s only available when members are using the space. Please call before dropping by or else you may miss us.


The Creative Carers team are based at 4 Charnwood Street, DE1 2GT. You can pop in to this address to sign up or book on to events between Mondays-Thursdays 9.30pm-4.30pm or else check out our latest programme for dates/times of current activities.  If you want to be sure you’ll catch us, give us a ring before you set out on 01332-227711.





Parking at Haven House

There is on street paid parking on Charnwood Street, with a maximum stay of 4 hours. Blue Badge holders can park on the street for free.


We share our car park with two other projects and have limited allocated spaces.


The working week, in particular, is very busy. You will need to reserve a car park space.


We can’t make any guarantees about availability and encourage you to park elsewhere if you can.  


Please contact the team on 01332-227711 to confirm arrangements before arriving.


This map may help you decide where to park: car parking


Accessibility at Haven House

There is access at the side of Haven House for people who may have difficulty with steps at the front entrance.


There is a car park space, near to the retreat, reserved for disabled people but please book to ensure it's reserved for you.


Please see a member of the team on arrival to be shown to the accessible entrance. Haven House also has an accessible toilet and a lift to all floors. (It has limited weight capacity equating to no more than 4 people at a time.)


There is one step to the front door.


There is a toilet equipped for disabled people on the ground floor. We try to ensure that our activities are accessible to people with a range of needs.


We have a ‘quiet’ space available where carers or the cared for can remove themselves from busier and noisier situations.


To ensure that your visit is comfortable and accessible, please ring 01332-227711 or email us at to tell us about your access needs.



Haven House is a short walk from Derby City Centre, Normanton Road, Osmaston Road and various bus stops. 


By car

If travelling by car turn down the one way Leopold Street, turn right at The Avenue and right again onto Charnwood Street. Haven House is on the left as you turn onto Charnwood Street.


There is Pay and Display parking on Charnwood Street and free parking for Blue Badge users within normal guidelines.


By bus

There are 2 bus stops on Osmaston Road, Haven House is a short walk from there. Request the bus stop: Melbourne Street. 

(Please note this information is from the bus companies. Times are approximate and can change.)





From Going to Times




Derby Bus Station
Bay 18

Every 10 mins.
Journey takes approx. 7 mins.



Babington Lane Royal Derby Hospital

10 mins & 40 mins past the hour.
Takes approx 6 mins.

38 Derby Bus Station
Bay 17
Sinfin Every 10 mins from 8.30am.
38 Sinfin

Derby City Centre

Every 10 mins.